Commercial Kitchen Equipment, Refrigeration and Ice Cream Machine Services
We offer comprehensive packages in order to consolidate all of your catering equipment, refrigeration and ice cream machine service needs. Our services range from the following:
Responsive
Reactive or emergency breakdown cover as and when required (ie; a one off call). We want to keep your business fully operational and we understand the pressure you face to achieve this. That is why we pride ourselves on offering an approachable and fully flexible service delivered by our registered engineers from diagnosis through to job completion.
Responsive Plus
Reactive or emergency breakdown cover without a maintenance contract where the site can foresee 5 to 10 call outs per week.
Service
Service and repair contract that guarantees equipment health checks via a Planned Preventive Maintenance visits. Designed to increase equipment efficiency, spot defects and rectify them before they can affect business operations or efficiency. Depending on clients preference, visits can be arranged once or twice a year.
Service Plus
Service package with added bonuses tailored to your company.
Fully Comprehensive
Described as an insurance-style package that is fully inclusive of your business needs. Levels of cover can be increased or decreased year in year out depending on the amount of call outs placed.
The above packages are the general range that we offer. HOM are more than willing to discuss individual needs for each client and collaborate to create bespoke packages. Please get in touch to discuss your specific needs.
All of our PPM contracts are tailored to suit your business needs, but listed below is a guide of the main benefits:-
| Responsive | Responsive Plus | Service | Service Plus | Fully Comprehensive | |
| Reactive Call | Y | Y | Y | Y | Y |
| One off Site Service | Y | Y | Not Required | Not Required | Not Required |
| Discount of Parts | N | N | N | Yes | Yes |
| Asset Listing | N | N | Y | Y | Y |
| Designated point of contact | N | N | N | Y | Y |
| Regular Planned visits | N | N | Once or Twice Annually | Tailored | Tailored |
| Special Labour Rates | N | N | N | Y | Y |
| Guaranteed same day visit | N | N | Y | Y | Y |
| Tailored Option | N | N | N | Y | Y |
